What kind of computer do I need?
We recommend a Pentium 133 MHz with a minimum of 25 MB available on your hard drive and 64 MB RAM (internal memory). Operating system: Microsoft Windows 95/98/NT/2000/XP. Please note the software will not function if Microsoft Winsock proxy service is running.

What is the recommended screen setting?
To enjoy the full impact of the Diamondbet environment we recommend a minimum screen resolution of 800 X 600 and 256 colors. If you play on a lower resolution screen such as 640x480 pixels you will have to scroll to use the game.

Can I see what the game looks like before I join or deposit any money?
Absolutely! In fact you can even play for FREE! Simply download the free software and set up an account. You do not need to deposit any money in order to observe or join our practice games.
However, you are asked to provide the correct information in your account. After you have created your account, you will be able to look around the lobby area and go to tables.

Will I be secure playing at Diamondbet?
It is important that you are protected from undesirable player tactics such as team play (collusion) or any other sort of undesirable activity. Diamondbet uses reliable security features that were developed specifically for poker, and we are committed to do everything we can to protect your play. Although we continually monitor games both with automatic systems and live support personnel, you can help by contacting us at support@pokerresponse.com if at any time you suspect that one or more players is colluding or otherwise violating site rules.

Is this legal in my area?
You MUST be 18 year of age or older to play at Diamondbet. Please beware, playing poker online may or may not be legal in your jurisdiction. You should check the laws of the area in which you live before playing poker online.

How do I change my nickname, username, and password, address information?
You are free to change your personal information anytime you wish. To change any personal information, click on Personal Information from the Diamondbet lobby. Change the desired information.

What happens if I get disconnected?
Diamondbet has gone to considerable lengths to ensure a poker environment which you can feel comfortable in knowing you are protected just in case you loose connection to the game server while playing. Please refer to House Policies for details about how this works.

What about your all-in policy, how does that work? How many all-ins will be allowed?
All-in protection is designed to protect your investment into a pot when you run out of money during a hand, do not act in time, or get disconnected for any reason. Please refer to House Policies for details.

If you have not found what you were looking for, please feel free to contact us at our 24-hour support center at support@pokerresponse.com